I'm glad to say I'm now fully online again, so will be catching up over the next few days.
Only when you lose your internet use, do you realise how much you use it for.
My OH did let me use his little netbook, but it couldn't cope with sites that had lots of graphics and pages with adverts on- I couldn't do anything until the page was loaded and it was so much slower than I'm used to...
My computer has had a couple of replacement parts, so I got an IP address again (my computer lost it's identity at the weekend along with my internet access) but it still didn't work.
The technical experts at my ISP (internet service provider) did a brilliant job, despite being on the less usual solutions stage.
And the answer to my problems?
Apart from adjusting settings and typing in codes to get it to do specific things, it improved after uninstalling the computer's security package, and replacing it with an alternative- internet access was immediately restored.
I'd done quite a few standard checks before I rang anyone; run the diagnostics on my computer, checked wires and connections and the old favourite of turning the router off, then on; turning the computer off and then back on, clearing cookies, browser history, cleaning the disk.
I have a basic housekeeping routine for my computer each week to keep it running happily, and it is something everyone should do regularly- and you can set your computer to defragment your files once a month.
I'm just glad there was someone on the other end of the phone who could eventually solve my problem, when the initial work didn't resolve the issue.
Have to say I can see the advantages of wi-fi, but even that doesn't protect you from security updates
upsetting your computer...
A big thank you to all who left comments on my previous post- they helped retain my sanity when I was getting upset and annoyed at the numerous phone calls and brick walls I kept facing in trying to get back to normal.
Now, I'm going to catch up on what's been going on in the writing world ready for my weekend post...
Thursday, 29 November 2012
Monday, 26 November 2012
Computer Issues...
My regular posting schedule is going to be out this week.
I've written this on my OH's netbook- had to plug a mouse into it, so I could get anything to move...
No idea what's wrong with my computer, but I can't access the Internet, and the security package isn't working either on my desktop.
Strangely enough everyone else using a wireless connection in the family is fine and secure.
My service provider claims it's a computer provider issue- because the laptop computers are able to access the browsers and security package okay, even though I can't on the wired line...
So tomorrow I will be contacting Dell to see if they can resolve the issue, even though I've run all the diagnostic tools and not come up with any obvious issues.
I expect to spend most of Monday on the phone and tearing my hair out in frustration. :(
I'd been intending to spend some time getting the size of the book in the side column reduced in size, but at the moment it will have to stay as it is, until I'm back to full browser access.
So apologies for the size-but the link to alfiedog.com works if you click on the book. Apparently 69 copies have been sold so far, though I don't know if that includes the Amazon sales...
If you've bought and read the anthology, would you consider adding a review to Amazon?
The writers who contributed stories and poems to the anthology are reluctant to write and add reviews themselves, as they are concerned about the ethics of doing so.
They don't want to be linked to any accusations of sock-puppetry...
As soon as my computer is back online, I'll be blogging again.
In the meantime I'll be trying to keep to date with as much as possible via the netbook.
Apologies for not visiting and commenting on fellow bloggers pages meanwhile.
Fingers crossed it's not a major problem...
I've written this on my OH's netbook- had to plug a mouse into it, so I could get anything to move...
No idea what's wrong with my computer, but I can't access the Internet, and the security package isn't working either on my desktop.
Strangely enough everyone else using a wireless connection in the family is fine and secure.
My service provider claims it's a computer provider issue- because the laptop computers are able to access the browsers and security package okay, even though I can't on the wired line...
So tomorrow I will be contacting Dell to see if they can resolve the issue, even though I've run all the diagnostic tools and not come up with any obvious issues.
I expect to spend most of Monday on the phone and tearing my hair out in frustration. :(
I'd been intending to spend some time getting the size of the book in the side column reduced in size, but at the moment it will have to stay as it is, until I'm back to full browser access.
So apologies for the size-but the link to alfiedog.com works if you click on the book. Apparently 69 copies have been sold so far, though I don't know if that includes the Amazon sales...
If you've bought and read the anthology, would you consider adding a review to Amazon?
The writers who contributed stories and poems to the anthology are reluctant to write and add reviews themselves, as they are concerned about the ethics of doing so.
They don't want to be linked to any accusations of sock-puppetry...
As soon as my computer is back online, I'll be blogging again.
In the meantime I'll be trying to keep to date with as much as possible via the netbook.
Apologies for not visiting and commenting on fellow bloggers pages meanwhile.
Fingers crossed it's not a major problem...
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